Privacy Policy
Last updated: April 9, 2026
1. Introduction
ETM Traffic Management Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, and company details when you submit an enquiry through our contact forms or site survey requests. We also collect technical data (IP addresses, cookie data) to improve our website experience.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide quotations.
- Manage our business relationship with you.
- Improve our website and services.
- Comply with legal and regulatory obligations.
4. Data Sharing
We do not sell your personal data. We may share information with trusted third-party service providers (e.g., IT hosting, CRM systems) who assist us in operating our business, provided they comply with strict data protection standards.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure.
6. Your Rights
Under UK GDPR, you have the right to access, correct, or request the deletion of your personal information. You also have the right to object to or restrict certain processing activities.
7. Contact Us
For any privacy-related queries, please contact our Data Protection Officer at:
Email: mark.benham@etmtrafficmanagement.co.uk
Address: The Courtyard, Alban Park, St Albans, AL4 0LA